Eight Questions to Ask Before Migrating to a New Commerce Platform
The devil is in the details – especially when it
concerns replatforming. It’s a major project and a large
investment – not only in terms of budget – but also
when it comes to your team’s valuable time.
Typically, goals for a successful replatforming project include a more engaging user experience, increased sales and revenue, more efficient customer service, and in some cases, an improved order management system (OMS). Forrester Research surveyed retail digital business decision makers earlier this year and 57% have made the decision to replatform their commerce system within the next 18 months.
24 September 2020